Process Analysis Approach
Business Process Analysis should be conducted in a structured approach of analysis that provides answers to the questions below.
| Question | Addressed by this BPA stage |
| What do we want to do? | Project Definition and Scope |
| Where are we? | “As-Is” Description/Analysis |
| Where do we want to go? | “To-Be” Design/Validation |
| How do we get there? | Opportunities for improvement & Implement “To-Be” processes |
Each consecutive stage of a BPA provides answers to these questions.
The stages of BPA are the following:
- Establish project team
- Define scope
- The “As-Is” process
- Identify -opportunities for improvement
- The “To-Be” process
The UNNext Guide on BPA provides a detailed description of each of these steps and the Cambodia cCase studystory summaries the Cambodian experience using BPA for the analysis of to evaluate procedures, times and related costs associated with the export and import of products of strategic importance.
They can be modeled using a USE-Case diagram as seen below:
