Policy makers and implementers facing the task to simplify procedures and to harmonize data and documents face the question where to start such a reform project. They have to identify where problems exist and where processes can be simplified and harmonized. These problems can be delays and lengthy processing, as well as redundant and obsolete documentation and data requirements. A focus on business processes helps planning, realizing and controlling trade facilitation objectives.

This itinerary presents an overview of the Business Process Analysis methodology and its application in a trade facilitation context. It provides concrete steps for conducting a Business Process Analysis.